Privacy Policy
Last updated: July 2026
Hotel Sunshine Resort ("we", "us") respects your privacy. This policy explains what information we collect when you use our website or contact us, and how we use it.
Information We Collect
When you submit an enquiry or online check-in, we collect the details you provide - such as your full name, phone number, email address, ID proof type, and stay dates.
We also collect standard technical information (such as anonymised analytics) to understand how visitors use our website and to improve your experience.
How We Use Your Information
We use your enquiry and check-in details solely to process room reservations, walk-in check-in verification, and provide customer support services.
We do not sell your personal information or government ID proof details to third parties.
WhatsApp & Front Desk Communication
If you contact us via WhatsApp, your message is handled in accordance with WhatsApp's own terms and privacy policy, in addition to this policy.
Data Retention & Security
We retain reservation and check-in records in our secure database as required for property management and legal requirements, taking strict measures to safeguard guest data.
Contact Us
For any privacy questions or data requests, please contact our team at info@hotelsunshineresort.com or +91 78779 99997.